Frequently Asked Questions

This service is absolutely free for both players and tennis facilities.  Our service is supported by advertising.  Our advertising module is capable of targeting ads to neighborhoods and facilities near your business.  If you are interested in advertising, Click Here to email us.

Players should click Here to register as a new user.  Tennis facilities who would like to subscribe should click Here. 

For most people the easiest way is to call 1-877-ON-COURT (1-877-662-6878) to make a reservation.  You will need the last 4 digits of your social security number and your personal identification number (PIN). 

When making a reservation over the internet, players should print out their reservation confirmation which indicates their reservations details.  Confirmations can also be sent via text message to any cell phone.  To use this service you need to include your cell phone number in your personal information.

If you are not receiving reservation confirmations via email, first ensure that your email address and that your confirmation settings are correct.  Since our emails are sent out automatically, they are sometimes interpreted as Spam by some email servers.  Check with your internet service provider and insure that confirm@reservemycourt.com and support@reservemycourt.com are on your list of safe email addresses.

If you will be using the toll-free telephone reservation system and want confirmations sent to your cell phone we will need you phones number.  Your cell phone number will remain confidential and you will not receive anything other than requested confirmations from us via text message..

If you are certain that your facility is a subscriber to our service then email us and we will investigate the problem.  If they are not yet signed up or in our database, select OTHER as you facility until your facility subscribes.

The facility administrator can set a limit to the length of reservations.  This limitation will apply to all reservations made by players.  Reservations made by team captains or by facility administrators are not limited by this setting.

The facility administrator can set a limit on how far in advance a player can make a reservation.  Reservations made by team captains or by facility administrators are not limited by this setting.

Facility administrators can designate there facility as "Private" by checking the appropriate box on their information form.  Private facilities can designate access codes that restrict reservations to their membership.  Facility Managers will need to distribute this code to their members.

Private facilities can insure that only their members can make reservations by using the Player and Captain Code feature.  Regular players should be given the player code and those players will use that code when establishing their online accounts.  These players will be restricted by the maximum reservation length and advance reservation features as established by the facility administrators.  To allow tennis league team captains more flexibility to schedule longer practices and matches as well as make reservations for matches well in advance, individuals who register using the captain code will not be limited by these constraints.

If a facility or a portion of a facility is unavailable for any reason, you can stop taking reservations.  To do so, uncheck the "Active" option for that court.

Administrators can designate players as teaching Pros.  After doing so, that Pro will be available for players to reserve for private lessons.  Pros, along with administrators, can also setup group lessons and players can signup for those on the site.  DO NOT designate a player as a Pro until they are ready to manage their schedule and take private lesson automatically through ReserveMyCourt.  For information, Click Here.

You can add walk-up courts to your facility.  For these, reservations are not taken and tennis players are free to use them as long as they are empty.  To do this, check the Walk-Up option.

To change a reservation, you must delete the existing reservation and create a new one.  To delete a reservation, click on the text portion of your reservation as it appears on the schedule.  This will bring up the details on your reservation.  Click the box next to the reservations you wish to delete, and then click the DELETE button.

Administrators can change players to captains or administrators and visa-versa at anytime.  To do this, login with you admin account, click on PLAYERS, click the last name of the player you want to change, scroll to the bottom of their information, change their security level as appropriate, and the click SUBMIT.